menu

Slabmedia

Domain Names

Why did my Domain Registrar email me?

Did you receive and email from your domain name registrar that looks something like this?:

"Dear Customer,  
This notification is being sent to you as a regulatory requirement of the ICANN (Internet Corporation for Assigned Names and Numbers) WHOIS  policy.  When you registered your domain with us, you agreed to keep your contact information in Account  Manager   current, and WHOIS policy mandates that we ask you to verify and/or update this information periodically.  Further, ICANN requires us to remind you that providing inaccurate or dated contact information may be grounds for domain name cancellation..."

But what does it mean?

Domain Registrar companies are required to periodically remind their customers to update their information to keep the data current and accurate.  When you get an email like this, we suggest that you take the opportunity to check in and make sure your information is correct.  The emails usually contain instructions on how to do this, and it is important that you keep that data current so that you won't miss renewal reminders and so that your domain name remains protected.  

If you can't remember which company you used to purchase your domain name and are not sure if the email is legitimate, you can go to any domain registrar and look up your information (we recommend http://whois.pairnic.com) and look up your registrar there; pairnic is a competing domain name registration company and will list where your domain name currently lives.  It's kind of like how you can look up someone's phone number using different kinds of yellow-pages: they all have the same information listed even though they are different companies.  Once you are sure the email is legitimate, go ahead and follow the instructions provided.